Terms, Refunds & Service Policy

Last updated: 16th May 2026

These Terms & Conditions apply to your use of muhammadseo.com and to services provided by Muhammad SEO.

By using this website, contacting me, booking a call, purchasing a service, or working with Muhammad SEO, you agree to these terms.

Muhammad SEO is operated by Shaikh Muhammad, an individual freelancer based in Nagpur, India.

3.1 Contact Details

Business name: Muhammad SEO

Consultant: Shaikh Muhammad

Website: muhammadseo.com

Email: hi@muhammadseo.com

Phone: +91 9032963715

LinkedIn: Shaikh Muhammad

3.2 Services Provided

Muhammad SEO provides SEO consulting services, including but not limited to:

SEO consulting
Technical SEO audits
SEO strategy sessions
Hourly consulting
Monthly SEO retainers
SEO reporting and guidance
Content strategy and brief guidance
Technical recommendations and implementation guidance

The exact scope of each service will depend on the package, proposal, invoice, or written agreement.

3.3 Consulting, Not Full-Service Execution

Muhammad SEO operates as a consulting service, not a full-service SEO agency.

Unless separately agreed in writing, I do not provide:

Content writing
Direct technical implementation
Website development
Direct link building execution
Guaranteed ranking results
Paid advertising management
Full-service marketing execution

My role is to diagnose, advise, guide, document, and recommend. Implementation is the responsibility of the client, their team, developer, writer, VA, or chosen service provider.

3.4 No SEO Guarantees

SEO results cannot be guaranteed. Search performance depends on many factors outside my control, including but not limited to:

Google algorithm updates
Competition
Website history
Domain authority
Technical implementation
Content quality
Client execution speed
Market conditions
Backlink profile
User behaviour

I do not guarantee first-page rankings, traffic increases, lead volume, revenue growth, or specific SEO outcomes within a fixed timeframe.

Any timelines, projections, or forecasts are estimates only.

3.5 Client Responsibilities

To deliver services effectively, clients may need to provide:

Website URL
Google Search Console access
Google Analytics access
CMS access, if relevant
Sitemap or page lists, if requested
Business goals and target audience information
Priority URLs or sections
Timely feedback and responses
Access to developers, writers, or internal teams where necessary

Delays in providing access, information, feedback, or implementation may delay delivery and affect results.

3.6 Payments

Payments are due upfront unless otherwise agreed in writing.

Accepted currencies may include:

Payments are currently processed through PayPal.

Work will not begin until payment has been received unless otherwise agreed.

For retainers, payment must be made before the relevant service period begins. If payment is not received, work may pause until payment is completed.

3.7 Late or Missed Payments

All payments must be made in advance. If a payment is late, missed, disputed, reversed, or not completed, work may stop immediately until the matter is resolved.

Muhammad SEO is not responsible for delays caused by late or failed payments.

3.8 Cancellations

For audits, clients may cancel before audit work begins and may be eligible for a refund according to the Refund Policy.

Once audit work has started, the payment becomes non-refundable.

For retainers, either party may cancel with 30 days’ written notice.

Retainer cancellation requests should be sent by email to hi@muhammadseo.com.

3.9 Communication

Standard communication is handled through email, Calendly, and any app or communication channel agreed during onboarding or setup.

Response time is usually within 24–48 hours, excluding weekends, public holidays, illness, emergencies, or circumstances outside my control.

3.10 Revisions and Amendments

Revision limits, if any, depend on the package or written agreement.

Unless otherwise stated, services include reasonable clarification of delivered work, but not unlimited revisions, repeated rework, or additional scope beyond the agreed deliverables.

Additional work may require an additional fee.

3.11 Intellectual Property

Once full payment has been received, the client may use final delivered reports, audits, strategy documents, and recommendations for their internal business purposes.

Muhammad SEO retains ownership of general frameworks, templates, methods, processes, know-how, and reusable consulting materials used to create deliverables.

Clients may not resell, reproduce, redistribute, or claim Muhammad SEO’s materials as their own without written permission.

3.12 Confidentiality

Both parties agree to keep confidential business information private. This includes sensitive website data, analytics, business strategy, login access, and commercial information shared during the engagement.

Confidentiality does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

3.13 Limitation of Liability

To the maximum extent permitted by law, Muhammad SEO will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from use of the website or services.

This includes, but is not limited to, loss of rankings, traffic, leads, revenue, business opportunity, data, or reputation.

The total liability of Muhammad SEO for any claim will not exceed the amount paid by the client for the specific service giving rise to the claim.

3.14 Website Content

The content on muhammadseo.com is provided for general information and marketing purposes. It should not be treated as legal, financial, or guaranteed business advice.

3.15 Changes to Terms

These Terms & Conditions may be updated from time to time. The latest version will be published on this website.

4. Refund Policy

Last updated: 16th May 2026

This Refund Policy explains how refunds are handled for services purchased from Muhammad SEO.

4.1 General Refund Principle

Muhammad SEO provides consulting and digital service-based work. Because these services require time, research, analysis, and professional judgement, refunds are limited once work has started.

4.2 Audit Refunds

For technical SEO audits and similar one-time services:

You may request a full refund before audit work begins.
Any transaction fees, exchange charges, PayPal fees, currency conversion costs, or third-party processing charges may be excluded from the refund.
Once audit work has started, the payment becomes non-refundable.
Once the audit report or any part of the deliverable has been delivered, no refund will be issued.

4.3 Retainer Refunds

Monthly retainers are paid in advance.

Retainer payments are generally non-refundable once the service period has started.

Either party may cancel a retainer with 30 days’ written notice.

If payment is not received before the next service period begins, work may pause until payment is completed.

4.4 Strategy Sessions and Calls

For paid strategy sessions or hourly consulting:

If cancelled before work begins or before the scheduled call, a refund may be considered.
Transaction or currency conversion charges may be deducted.
Missed calls, late attendance, or last-minute cancellations may not be refundable unless otherwise agreed.

4.5 How to Request a Refund

To request a refund, email:

hi@muhammadseo.com

Please include:

Your name
Payment date
Service purchased
Reason for cancellation or refund request

Refunds, where approved, will usually be processed through the original payment method.

4.6 No Ranking-Based Refunds

Refunds are not provided because of ranking fluctuations, lack of immediate SEO results, traffic changes, lead volume, or revenue outcomes.

SEO results depend on many factors outside my control, including implementation, competition, algorithms, content quality, and time.

5. Disclaimer

Last updated: 16th May 2026

The information on muhammadseo.com is provided for general informational and marketing purposes only.

Muhammad SEO provides SEO consulting, technical SEO audits, strategy guidance, and related advisory services. While I aim to provide accurate, practical, and useful recommendations, no SEO result can be guaranteed.

5.1 No Guaranteed Rankings or Results

I do not guarantee:

First-page rankings
Top 3 rankings
Specific traffic increases
Specific lead or revenue growth
Google algorithm outcomes
Fixed SEO timelines
Permanent rankings

SEO performance depends on factors such as competition, implementation, algorithm changes, website history, domain strength, content quality, and market conditions.

5.2 Client Implementation Matters

Recommendations provided through audits, reports, calls, or retainers must be implemented correctly to have the best chance of improving SEO performance.

Muhammad SEO is not responsible for results affected by delayed, incomplete, incorrect, or ignored implementation.

5.3 No Legal, Financial, or Tax Advice

Nothing on this website should be treated as legal, financial, tax, or professional advice outside the scope of SEO consulting.

You should consult an appropriate professional for legal, financial, tax, or regulatory matters.

5.4 Third-Party Tools

SEO tools, analytics platforms, and third-party software may provide estimated data. Keyword volumes, difficulty scores, backlink data, traffic estimates, and rankings may vary between tools and should not be treated as exact guarantees.

5.5 Website and Service Updates

Information, pricing, services, and availability may change at any time without prior notice.

6. Audit Scope & Service Terms

Last updated: 16th May 2026

These Audit Scope & Service Terms apply to technical SEO audits and related audit packages purchased from Muhammad SEO.

6.1 Audit Purpose

A technical SEO audit is designed to identify technical and structural issues that may be limiting search visibility, crawlability, indexation, user experience, and organic performance.

The audit provides diagnosis, prioritised recommendations, and implementation guidance. It does not include development, coding, content writing, or direct implementation unless separately agreed in writing.

6.2 Audit Packages and Page Limits

Audit packages may include page limits such as:

Small Audit: below 50 pages
Large Audit: below 100 pages
Premium Audit: below 200 pages

Page count refers to indexable URLs, including key service pages, blog posts, landing pages, category pages, and other relevant URLs included in the audit scope.

Websites exceeding the stated page limit may require a custom quote.

6.3 What May Be Reviewed

Depending on the package, the audit may review areas such as:

Core Web Vitals
Site speed and performance
Crawl errors
404 and 5xx errors
Redirect chains
Index coverage
XML sitemaps
Robots.txt
Mobile optimisation
Site architecture
Internal linking
Duplicate content
Thin content signals
URL structure
Schema markup
Priority page visibility
Google Search Console issues, if access is provided

6.4 What Is Not Included

Unless separately agreed in writing, audits do not include:

Fixing technical issues directly
Coding or development work
Plugin configuration
Content writing
Link building execution
Ongoing SEO management
Google Ads or paid media management
Unlimited calls or revisions
Guaranteed ranking improvements

6.5 Client Information Required

Before work begins, the client may be asked to provide:

Website URL
Priority URLs or sections
Main SEO concerns
Target market and audience
Google Search Console access, if available
Google Analytics access, if available
CMS or crawl access, if needed and agreed
Sitemap or known URL list, if relevant

If required information is delayed, audit delivery may also be delayed.

6.6 Priority URLs

Clients may be asked to share priority URLs, revenue pages, landing pages, or sections they want the audit to focus on.

The audit may still include independent analysis, but business-critical pages will be prioritised in the final recommendations.

6.7 Delivery Timelines

Delivery timelines depend on the package purchased and the timely provision of required information or access.

Typical timelines may be:

Small Audit: 3–5 business days
Large Audit: 5–7 business days
Premium Audit: up to 7 business days or as agreed, plus any scheduled call

These are estimated timelines and may vary depending on website complexity, client response time, access delays, or workload.

6.8 Audit Report Format

Audit deliverables may be provided as a PDF report, spreadsheet, issue tracker, written notes, or supporting documents depending on the package.

6.9 Calls

If the package includes a call, it will be scheduled via Calendly or another agreed tool.

Calls are handled online. If a call is missed or rescheduled late, availability may depend on my calendar.

Call recordings are only provided if explicitly agreed before the call.

6.10 Revisions and Clarifications

Audit packages include reasonable clarification of the delivered report.

They do not include unlimited revisions, repeated re-analysis after client-side changes, or new audits of additional pages unless agreed separately.

6.11 After the Audit

After receiving the audit, clients may:

Implement recommendations independently
Share the report with their developer or team
Request additional consulting
Discuss a retainer, if appropriate

There is no obligation to continue with ongoing consulting after an audit.